For insurance partners

MSK claims lose their value in the waiting

Between the day a claim is opened and the day treatment starts, cost accumulates and recovery stalls. Three patterns drive it.

Time to treatment is measured in weeks

A claimant waits for referral, scheduling and a first appointment while the claim stays open and the condition often worsens.

Adherence collapses after referral

Most home exercise plans are abandoned within weeks. Every abandoned plan extends the claim.

Zero visibility between appointments

Weeks pass between appointments with no signal on whether the claimant is improving, stalling or getting worse.

What Capable Health does with a claim

One documented pathway from claim to active rehabilitation, with a clinical safety decision at every entry.

Claim in

A claimant reports an MSK problem. The journey is documented from this point.

Digital intake

Structured capture of symptoms, situation and history. Minutes, not weeks.

Clinical safety routing

Every intake is screened against clinical safety criteria before anything else happens.

Majority of claims

Guided digital rehabilitation

An individual program starts in minutes and adapts continuously to pain, progress and adherence.

Red flags

Clinical escalation

Red flags are escalated to a clinician. Nothing proceeds digitally until a clinician has assessed the case.

Every step in this pathway is logged and auditable.

Adaptation is what keeps claimants engaged

A program that reacts to what the claimant reports is a program that keeps being used. This is how the same claim evolves.

Example journey with illustrative data

Week 1

7 of 10

Reported pain

3 of 3

Sessions completed

Baseline

Training load

Pain reported after a session

The program is adjusted the same day

A session is missed

Load is recalibrated and the week replanned

Week 3

4 of 10

Reported pain

2 of 3

Sessions completed

Recalibrated

Training load

Built for regulated buyers

30,000+

patient cases

60+

licensed therapists

429

clinical exercise protocols

5

languages

EU data residency

All processing and storage in europe-west1. Data does not leave the EU.

On-device vision processing

Movement analysis runs on the claimant's own device. No video is uploaded.

GDPR-safe monitoring

Progress and adherence signals without surveillance. Built for European privacy law from day one.

Clinical foundation

Built on the Nordic region's largest network of therapists treating patients in their own homes.

See it on your own portfolio

A pilot conversation takes 30 minutes and starts from your claims data, not our slides.

Have access?